What our customers say about us

Below are some of the kind letters and emails we have been sent.

If you would prefer a personal recommendation, please feel free to ask and we would be happy to give you contact details for some of our many satisfied clients.


Just a quick note to thank you for supplying and installing our Clearview Solution 500 stove. I am absolutely delighted with the result.

I cannot praise your installers enough. They were careful and courteous at all times and a pleasure to have working in my house. Thank you also for your personal attention on this job.

I will send another photo when I have redecorated and fitted the new carpet. Please feel free to use any photos on your website if you wish.

Kind regards,



Apologies for the delay in sending this mail to you - I just wanted to drop you a line to let you know how pleased we were with the work you carried out for us - sorting out the chimney that never was!! and installing the fantastic wood burning stove. The guys who worked on the job were fantastic, very professional, very clean and very tidy, super hard working as well and also a pleasure.

We are looking forward to lighting our fire in the hall way very soon as we come up to Christmas and the log burner is now in full use- its amazing – we just love it.

Thank you to you and the guys once again - I will be sending pictures when the fires are dressed for Christmas - We will see you soon for sweeping!

Nicola and Melvin Good.

Dear Martyn,

Just wanted to say how pleased we were with the work your company has done here.

Right from our very first discussions you and your team have been consummate professionals. We were particularly impressed by the speed with which your onsite technicians reacted to the initial enquirey and with the obvious care taken at preliminary survey.

You arrived on time, completed all works to a very high standard, were considerate at all times and made yourselves available to answer any questions asked. Most pleasing of all is that you completed all works as estimated and within agreed timescales. We have yet to run through the initial 'burns' but we have every confidence that our chimneys will perform just fine.

Thank you. Please pass on our thanks to all involved and do not hesitate to use us as a reference for other prospective customers.



Hi Martyn

I just wanted to let you know what a fabulous job your lads did with my chimney and wood burning stove yesterday. I'm sorry I can't remember their names, but they were brilliant, polite, tidy, professional and just generally a pleasure to have in my house. I have already started to recommend Eaves to all my friends based on my experience. I hope they are your top team!! Thanks again for sorting my chimney and fire out, we paid our bill last night by bank transfer, and I will be in touch in the future for all my chimney needs!!

I hope you all have a great Christmas!

Kindest Regards

Hi Martyn and Team,

I would like to say a big thank you for the recent installation of my Clearview Vision 500 multi-fuel stove.From the very first meeting I knew that the professionalism of your company was first class, your guidance and expert knowledge helped me to choose the right stove. Shane and James who under took the work were hardworking and careful and made sure everything was left clean and tidy, very pleasant to deal with and advised me on how to use the stove. It looks great. Most impressed and would definitely recommend your services.

Mr & Mrs Crawford Congleton Cheshire

Hi Martyn,

Just thought I would like to drop you a line to let you know just how pleased we were with the standard of work that your dad and brother-in-law carried out for us in your absence the other week.

It's always difficult choosing to use someone's services for the first time, but without a doubt, I am so glad that we chose your company. I would like to thank you all for responding to my call so quickly and for fitting us in to your schedule at such short notice.

The care and attention that went into the job was absolutely first class and once repainted it's impossible to tell where the chimney breast was opened up. I would have absolutely no problem with recommending your services to anyone.

Top notch work!

Thanks once again



"From the word go you set yourself apart. My chimney liner sprung a leak after a routine sweep the evening before I was off on holidays and a few weeks before I moving to Ireland. A search on the Internet found Chimney Care and Repair and Bryan listened to my story with calmness and reassurance so much so I asked him to come and assess the chimney whilst I was away. He did so impressing my kind neighbors with his professionalism and honesty. His son Martyn subsequently took over the job and replicated the same qualities his father exuded. The job was potentially challenging with a small ancient flue needing replacement, an enormous piece of granite requiring sourcing and complicated by a frequently absentee house owner. None of this got in the way of a superbly executed job done over three and half days that added value to my house by looking fantastic The team were outstanding, polite, fun, capable and impeccable clean and tidy. They left the place perfect after each days work with minimal dust residue. Thank you Bryan, Martyn, Steve and James. You are an outstanding team and hugely capable at your work. You made what could have been a very stressful experience easy. I will continue to recommend family and friends to look no further when it comes to their chimney needs, now I just need you to come to Ireland to replicate the job!"

Hope all is well. All the best and many thanks again,



Wanted to take this opportunity to thank you for your help in arranging this work but also to extend my gratitude towards the team who worked on my property yesterday.

They were extremely helpful, professional and communication was excellent. They explained what they were doing at every stage. Also they went over and above in what they were doing and really made sure the job was done properly.

If you ever need to use a testimony for website or reference of work then please do not hesitate to get in contact.

Kind Regards,

Tom Hopes

Hi Martyn,

Many thanks for the hard work from the three of you over the last 3 days. You can include the following recommendation on your website;

Chimney Care & Repair removed our cast iron fireplace, widened the chimney & installed a log burner, flue, hearth and mantel piece in January 2014. Their workmanship was excellent; they were tidy, reliable and courteous. We would not hesitate to recommend them and would definitely use them again if we have further chimney work done in other rooms.

Very best wishes,

Jan & Pete Neilson

Hi Martyn…

It’s been a busy week and I meant to contact you earlier so my apologies for that… I just wanted to thank you for the work your guys did on Monday… they were courteous, polite and worked hard all day on what turned out to be a difficult installation… thanks to you all and if you want to use us as a reference customer we’d be delighted to help out that way. Great job well done… thank you all very much indeed…

Best regards

Paul Timson